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For more information, see Microphone modes. Dragon can only hear audio when the Microphone button in the Status Window is green ( ). If Dragon is not responding to any audio input, try these steps:

Say Activate to bring the application to the front.

Click on the application or text field you want to dictate into.If you are in the correct mode, make sure your cursor is active in a word processing application or a text field. When dictating text, you should generally use Dictation mode ( ). In Command mode, Dragon is only listening for commands. If you are in Command mode, you will see the icon. Check the Recognition mode indicator in the Status Window. If Dragon is responding to commands, but not dictation, you may be in the wrong recognition mode. See Mixing dictation with typing for more information, including an up-to-date list of supported applications. To resolve cursor issues in the current document, say Cache document to allow Dragon to read the contents of the document and learn its current content.īe aware that after caching a document, you can no longer use Correction on your previously dictated text.įor best results, dictate into a fully supported application such as Word 2016, TextEdit, or Pages. In some applications, typing and dictating in the same document causes Dragon to lose track of where the cursor is. See Training a vocabulary item for more information. If you are having trouble with recognition of specific words, you can teach Dragon to understand how you pronounce those words. Once you have ruled out a problem with your microphone, continue to Poor recognition for steps to make Dragon understand you better.Īre you having trouble with a specific word?.See Poor audio quality for steps to resolve the problem.

Problems with recognition can be caused by poor audio quality.

If recognition improves, continue using the new microphone, or see Poor audio quality for other steps to solve the problem.

Try using a different microphone, preferably the internal microphone, if available.

See Microphone Setup for more information.

Follow the on-screen instructions to complete Microphone Setup.

Click the icon in the menu bar and select Improve Recognition > Microphone Setup….Try moving to a quieter environment and see if the recognition improves. Are you in a different environment than usual? Background noise can decrease accuracy.See Switching profiles and dictation sources for more information. If a different profile is selected, click your profile to load it, then try again.Click the icon in the menu bar and make sure a check mark appears next to your profile in the Recent Profiles list.Make sure you have selected the correct profile.Recognition is poor Have you gotten better results from Dragon in the past? Yes: Nuance recommends upgrading your OS to version 10.11.6 or later. If you need help getting started with Dragon, see Getting started with dictation and FAQs for tips. If you are having trouble with Dragon, find the type of problem you are having below, then try the tips and links to resolve the issue. Dragon menu is not showing in the menu bar.Dragon is not working in my Web browser.In this topic, learn what to do if you have problems such as:

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